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Shipping Policy

Effective Date: [24/05/2025]

At WELOSO, we are committed to delivering your order promptly and securely. This Shipping Policy outlines our shipping procedures, timelines, and related terms.

1. Shipping Locations

  • Domestic Shipping: We currently ship all over India.

  • International Shipping: Available on demand. Please contact us directly before placing an international order. All international shipping costs, customs duties, and import taxes are borne by the customer.

2. Order Processing

  • Same-Day Processing: Orders are processed on the same day of placement (excluding Sundays and public holidays).

  • Orders placed after 5:00 PM IST may be processed the following business day.

3. Shipping Methods & Delivery Times

  • Shipping Method: We offer Standard Shipping across India.

  • Estimated Delivery Time: 5–8 business days from the date of dispatch.

Please note that delivery times may vary slightly depending on the delivery location and courier availability.

4. Shipping Costs

  • Free Shipping: On orders above ₹1999

  • Standard Shipping Fee: Applies to orders below ₹1999 (calculated at checkout)

5. Order Tracking

Once your order is dispatched, a tracking number and courier details will be shared via email or SMS. You can use this to monitor your delivery status in real time.

6. Shipping to PO Boxes

We do ship to PO Boxes within India. Please ensure your address is complete and correct to avoid delays.

7. Damaged or Lost Packages

  • If your order is damaged due to our handling, we offer a 100% replacement at no extra cost.

  • If your package appears lost or undelivered, please contact us immediately at [Insert your support email]. We will coordinate with our courier partners to resolve the issue.

8. International Shipping

  • International shipping is available on request.

  • All associated charges, including shipping fees, duties, taxes, or customs clearance costs, must be paid by the customer.

9. Contact Us

For any questions regarding shipping, please contact our support team:

Email: [info@weloso.com]
Phone: [+91 9888527074]
Website: www.weloso.com

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