FAQ
🛒 Orders
Q: How can I place an order?
A: Simply browse our website, add your favorite items to the cart, and proceed to checkout. You’ll receive an order confirmation via email or SMS once it’s placed.
Q: Can I cancel or modify my order after placing it?
A: Orders can be cancelled or modified within 1 hour of placement. After that, they may already be in processing.
Q: I didn’t receive a confirmation email. What should I do?
A: Please check your spam or promotions folder. If it’s not there, contact us at [Insert your support email].
🚚 Shipping
Q: Where do you ship?
A: We currently ship across India. International shipping is also available on demand — contact us before ordering.
Q: How long will my order take to arrive?
A: Delivery takes 5–8 business days after processing.
Q: How much is shipping?
A: Shipping is free on orders above ₹1999. For orders below that, a standard shipping fee applies at checkout.
Q: Do you offer tracking?
A: Yes! You’ll receive a tracking link via email or SMS once your order is shipped.
💳 Payments
Q: What payment methods do you accept?
A: We accept credit/debit cards, UPI, Net Banking, and Cash on Delivery (COD) in India.
Q: Is it safe to pay online?
A: Absolutely. All payments are encrypted and processed through secure, trusted payment gateways.
📦 Returns & Exchanges
Q: What’s your return policy?
A: You can return unused items within 7 days of delivery. Read our full [Returns & Exchanges Policy] for details.
Q: How do I request a return or exchange?
A: Email us at [Insert your email] with your order number and reason. We’ll guide you through the process.
Q: Do you offer refunds?
A: Yes. Refunds are processed within 7 business days after we receive and inspect the returned item.
👚 Product & Sizing
Q: How do I find the right size?
A: Check our Size Guide on each product page for accurate fit information.
Q: Will the color look exactly like the picture?
A: We try our best to display colors accurately, but slight variations may occur due to lighting and screen settings.
📩 Still Have Questions?
We’re here to help!
Email: [info@gmail.com]
Phone: +91 9888527074]